IDHA wants to hear from you: where do you see digital innovation opportunities?

A central part of IDHA’s mission has always been to support our incredible Boston Children’s staff with digital health innovation and problem-solving.  We partner with employees in all stages of the ideation process to deeply understand pain points and offer guidance and advice to individuals looking to develop or launch their own novel digital health solutions!

Our goal is to identify and innovate on pain points impacting the Boston Children’s community – these could be inefficiencies, challenges, problems or obstacles that you or patients may encounter. IDHA encourages all Boston Children’s employees, regardless of department or role, to post pain points that they believe can be addressed through a digital solution. Pain points submitted to the platform should not be addressable by optimizations to existing systems or processes.

Pain Point Platform

What can I post on the Pain Point Platform? Here are some guidelines:

  • Pain points that affect any part of the healthcare ecosystem (including patients, providers, staff, administrators, etc.)
  • Pain points that can be solved or addressed through a novel digital health solution
  • Pain points that cannot be addressed through improvements to existing digital systems
  • Some examples include:
    • Missed opportunities to address patient experience or improve patient outcomes
    • Staffing inefficiencies
    • Frustrating manual workflow
    • Inability to capture or effectively use data
    • Inequities in accessing virtual care

When can I post?

Pain point submissions are accepted on a rolling basis. However, posts are only reviewed by the IDHA team during review windows. There are two review windows each year – one in the spring and one in the fall. The most recent review window closed on Monday, October 11th. Any submissions posted after October 11th will be reviewed as part of the review window in Spring 2022.

Have an idea for a new digital health solution to address your pain point or another pain point posted on the platform? We want to hear about it! Please refer to our submission portal [link below] to submit ideas for solutions if you are interested in further ideation and strategic business or technical advice from the Innovation and Digital Health Accelerator team.

Please note that inappropriate or irrelevant posts will be removed.

Solution Submission Form

Have an idea for a new digital health solution? Submit your idea here!

IDHA encourages all Boston Children’s employees, regardless of department or role, to post pain points that they believe can be addressed through a novel digital solution. Pain points can be inefficiencies, challenges, problems or obstacles that you or patients may frequently encounter, and where improvements to existing systems or processes are not sufficient. Pain points that could be resolved by improvements to existing systems will not be prioritized for innovation, and we encourage you to primarily post pain points requiring new or innovative solutions that are not currently implemented in the hospital.

Please note that inappropriate or irrelevant posts will be removed.

Submissions posted after October 11, 2021 will not be reviewed by the IDHA team until the next review window occurring in Spring 2022.

For more information or if you have questions, send us an email here.